Scam Airlines: Fake Customer Service Now Ready for Takeoff!
Scammers are impersonating airline customer service representatives and setting up fake phone numbers or websites to trick consumers into thinking they are contacting the actual airline.
What is the scam?
The scam involves fake airline customer service numbers or websites, where scammers impersonate representatives and ask for personal information or payments. Victims searching for airline customer service numbers online may unknowingly contact these fraudulent lines.
How does it work?
Scammers set up fake phone numbers or websites that appear in search results when people look for an airline’s customer service. Once a victim calls, the scammer pretends to be an official representative, fabricates issues such as a problem with the flight, and then asks for payment details or access to sensitive information.
How to avoid it?
- Always verify the airline’s customer service number directly on the official airline website.
- Be wary of unsolicited calls or emails claiming to be from airline customer service, especially if they ask for payment over the phone.
- Avoid sharing personal or financial information over the phone with unknown representatives.
What to do if you fell for it?
- Contact your bank immediately if you shared payment information.
- Report the scam to the Federal Trade Commission (FTC).
- Monitor your financial accounts for any unauthorized charges or activity.
Sample message:
- Scammer call: “This is airline customer service, and there is an issue with your upcoming flight. Please provide your credit card information to rebook your ticket.”
More Questions?
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