Salesforce Breach Reveals: No Brand Is Too Big to Be Safe
The recent Salesforce data breach shows that even global giants like Google, Adidas, and Cartier are vulnerable. Exploiting voice phishing and malicious OAuth apps, attackers gained access to sensitive CRM data, proving no business is too big to be safe.
Think big businesses are safe from cyber threats? Think again. Salesforce was recently at the center of a major data breach, triggered by voice phishing (vishing). Attackers impersonated IT staff, tricking employees into entering an eight-digit code on Salesforce’s Connected Apps page. This granted a malicious OAuth app, often disguised as Salesforce’s Data Loader, ongoing access to sensitive CRM data. Global brands like Google, Adidas, Cartier, Chanel, Tiffany & Co., Qantas, Air France, KLM, Allianz, Cisco, and Pandora were affected.
In a related incident, attackers exploited compromised OAuth tokens from the third-party app Salesloft Drift, stealing vast amounts of Salesforce data, including AWS keys and Snowflake tokens. More than 700 organizations were reportedly impacted.
Why This Matters
- Social engineering, not tech flaws, was the weak link - attackers relied on human trust.
- Connected apps create hidden risks when unauthorized or malicious integrations slip through.
- No company is too big to be breached - global enterprises were caught off guard.
Even the largest organizations aren’t immune. Staying vigilant about who and what has access to your data is critical.
